FAQ

Maliah’s PREMIUM digital card is a ready-made online template design that can be personalised by adding customised text or photo (*subject to template) and comes with;

Built-in Features:

• Calendar Reminder

  Guests can save the date by syncing with their mobile.

• Contact Info

  Guests can easily contact the host. Only two (2) contact list can be added.

• Location Map

  Easy navigation map to the event location via Google Map or Waze. Please ensure that your location can be found in Google Map or Waze before making the purchase.

Our PREMIUM digital card is accessed via a website link that can be sent using a mobile application such as WhatsApp, Telegram etc. 

Maliah’s PREMIUM PLUS digital card is an upgrade version of ready-made online template design that can be personalised by adding customised text or photo (*subject to template) and comes with;

Built-in Features:

• Calendar Reminder
  Guests can save the date by syncing with their mobile.
• Contact Info
  Guests can easily contact the host. Only two (2) contact list can be added.
• Location Map
  Easy navigation map to the event location via Google Map or Waze. Please ensure that your location can be found in Google Map or Waze before making the purchase.

Upgrade Features:

• RSVP
  Guests to indicate whether they will be able to attend.
• Photo Gallery
  Up to 5 photos maximum.
• Countdown Counter
  Countdown to the date of the day of the event displayed on the card.

Our PREMIUM digital card is accessed via a website link that can be sent using a mobile application such as WhatsApp, Telegram etc. 

To ensure the quality output of our digital card, here is the required time to produce:

• STANDARD DIGITAL CARD
  1 – 2 working days
• PREMIUM DIGITAL CARD
  2 – 3 working days
• PREMIUM PLUS DIGITAL CARD
  3 – 5 working days
• DIY DIGITAL CARD
  3 – 5 working days
• ULTIMATE DIGITAL CARD
  5 – 7 working days

*We are closed on Saturday, Sunday and Public Holidays
**All orders on Friday, after 6.00pm will be processed on Monday or the next business day. 

Any changes of information such as date, address, telephone number and others can be done one (1) time only within 14 days of purchase.

We do not provide background music function to minimize page load time and to avoid any copyright issues.

No. We do not provide this service.

We will send the digital card to your email and WhatsApp

Your digital card will be active for 1 year from the date of purchase. Mailah reserves the right to deactivate the customer’s digital product after a period of one (1) year without notice to the customer.

• Monday to Friday | 10.00 am to 6.00 pm
• We’re Closed On: Saturday, Sunday and Public Holidays

**All orders on Friday, after 6.00pm will be processed on Monday or the next business day.